Archive

The Retail Technology Iceberg

The retail technology iceberg illustrates the complex landscape of retail tech. Navigating the Retail Technology Iceberg: Unveiling the Hidden Depths From e-commerce giants to brick-and-mortar stalwarts, retail businesses use a plethora of technologies to enhance customer experiences, optimize operations, and gain a competitive edge. We've seen a remarkable amount of transformation in ...
Black Friday 24 | 11 | 23

Black Friday – Optimising Peak!

Black Friday - Optimising Peak! For many of our retail clients, it’s a time that brings more pressure than usual for the IT team who need to ensure the tech is ready to support the influx. Peak periods are the most likely, and of course, the worst times for tech to ...
Retail tech. Quality performance. AI technology. AI Powered.

AI-Powered Technology is Fundamentally Changing Retail

AI-Powered Technology is Fundamentally Changing Retail As AI-powered technology continues to evolve, we can expect to see even more innovation in the retail space in the years to come. Here are a few examples of what AI is doing for retailers and customers: Personalisation: AI algorithms can analyze large amounts of ...
Lifetime Value - Fashion Retail tech. H&M. Loyalty. Quality tech.

Customer Lifetime Value – Getting Loyalty Right – H&M

Customer Lifetime Value, Getting Loyalty Right H&M Following on from our previous blog on NikePlus we are looking at some of the best ways to develop Customer Lifetime Value, one method being loyalty schemes. Obviously, loyalty programmes aren’t just useful for developing CLV but they are also the richest source of ...

Cart abandonment

UK Retailers are losing up to £656m in missed revenue in the last mile. But why and how can this be fixed? The average FMCG abandonment averages 53%, here are the top 8 reasons why: High additional costs (taxes, shipping, & other fees) Forced account creation. Complicated, time-consuming checkout. Inability to calculate ...

The NikePlus Review

Customer Lifetime Value – Mastering Loyalty. The NikePlus Review One of our client's key metrics is Customer Lifetime Value, so we are going to work our way through a few of the best techniques we see being utilised. We wanted to remind everyone it isn’t a passive metric. CLV development should be ...

In-Store Innovation

Retail Tech: In-Store Innovations Customisation is the key to in-store innovations at the moment Brands are building experiences at the front end of the shopper journey to engage customers on a new level. In-store screen technology has been key in this activity. Here are some examples of how brands are innovating directly ...

ASOS back on track

ASOS plans to put the business back on track Like many of its eCommerce peers, Asos has been hit by the shift of consumer behaviour back to in-store shopping, and further hit by all the current challenges of supply chain issues, higher returns rates, and the cost-of-living crisis. As an indicator, in ...