Archive

Page Speed: Who's doing it well and how can retailers do better?

Webinar – Page Speed – Who’s Doing it Well?

Join Spike’s Head of Performance, Mike Forshaw as we dive into our analysis of the winners and losers on e-commerce website page speed. Mike will show some of the real data captured daily by Spike’s page speed test rigs, take you through what the stats can tell any retailer, and ...

The Retail Technology Iceberg

The retail technology iceberg illustrates the complex landscape of retail tech. Navigating the Retail Technology Iceberg: Unveiling the Hidden Depths From e-commerce giants to brick-and-mortar stalwarts, retail businesses use a plethora of technologies to enhance customer experiences, optimize operations, and gain a competitive edge. We've seen a remarkable amount of transformation in ...

Webinar – The Value of Change

The value of change - this webinar was originally planned as a talk at the Manchester Tech Festival in October 2023 but Covid struck so here we are with an online version. If you missed the live session you can view the recording below! The Value of Change - Overview Change is the ...
Black Friday 24 | 11 | 23

Black Friday – Optimising Peak!

Black Friday - Optimising Peak! For many of our retail clients, it’s a time that brings more pressure than usual for the IT team who need to ensure the tech is ready to support the influx. Peak periods are the most likely, and of course, the worst times for tech to ...
retail: store & digital - the symbiotic relationship

Webinar – The Store & Omnichannel Digital Marketplace

Webinar Retail: The Store & Omnichannel Digital Marketplace A discussion on the dynamics of the store and online customer journey. We debate ways in which digital commerce is expanding its reach and how the physical and digital channels are working together with ideas on accelerating omnichannel transformation.
Shift Left for better quality technology practices and more effective dev ops

Are you Shifting Left?

Are you Shifting Left? In our world, ensuring the quality of software development products is paramount. Approaches to software testing often involve a late-stage, post-development testing phase. However, shift left build engineering is a powerful strategy to:Shift left build engineering depends on testing activities earlier in the development process, ideally as early ...
Operational Readiness. An article on how to start and how to continue for the best quality retail technology

Operational Readiness

What is Operational Readiness & how do we get there? So you're all guns blazing to land your new retail tech transformation? That's the first prize of course, get live and get trading! But have you thought about the critical hyper-care period after launch and beyond? What do you need to factor ...
Retail tech. Quality performance. AI technology. AI Powered.

AI is Fundamentally Changing Retail

AI is Fundamentally Changing Retail As AI-powered technology continues to evolve, we can expect to see even more innovation in the retail space in the years to come. Here are a few examples of what AI is doing for retailers and customers: Personalisation: AI algorithms can analyze large amounts of data ...
Lifetime Value - Fashion Retail tech. H&M. Loyalty. Quality tech.

Customer Lifetime Value – Getting Loyalty Right – H&M

Customer Lifetime Value, Getting Loyalty Right H&M Following on from our previous blog on NikePlus we are looking at some of the best ways to develop Customer Lifetime Value, one method being loyalty schemes. Obviously, loyalty programmes aren’t just useful for developing CLV but they are also the richest source of ...