Where retail tech flow and testing meet certainty.
The independent testing and assurance partner for retailers who refuse to leave technology success to chance. We de-risk your biggest programmes, protect your releases and make peak trading predictable.
peak orders validated (major fashion and electrical retailers)
WHAT WE BELIEVE
Pragmatic. Direct. Retail-specialist.
Retail technology failure is not inevitable. It is the product of insufficient visibility, late-stage risk discovery and the absence of an independent, experienced voice that is not defending a corner.
We bring clarity to go-live decisions. We make the invisible visible: the integration that does not hold under load, the UAT process bleeding time from your business teams, the gap between what suppliers have each tested and what customers will experience.
We are pragmatic, not theoretical. We work at pace with your teams and we never cut corners that matter. We will always tell you what you need to hear rather than what you would prefer to.
AI is embedding itself into every layer of retail technology. We use it to test better, faster and with more coverage. But technology is also only ready for your customers when experienced humans have validated it against real-world retail risk.
AI-assisted, human-led
We use AI to accelerate coverage and analysis. Our consultants apply retail expertise and sound judgement that no tool can replicate.
Graded Test Approach
From vibe coding to mission-critical systems, our G0–G4 framework matches testing effort to business exposure at every level of risk.
Shadow AI governance
We help retail tech teams adopt AI working patterns without creating silent dependencies or ungoverned risk in production systems.
Darryl and Steve have worked together across technology testing since around the year 2000. They lead every client relationship personally and set the standard for how the team operates.
Under their leadership the Spike team are driving excellence in retail-specific technology quality assurance and performance and they have designed our FLOW Method to ensure consistent delivery of everything you need to remove the bottleneck that many see testing becomes.
We've seen too much of the alternative. Spike works differently, and we commit to this in writing.
Always fully honest and transparent, even when the news isn't so good.
Flag issues early to maximise time for correction or pivoting.
Provide the team we promise, no surprises.
Apply our expertise to benefit you, even beyond our tenure.
Aim to go beyond expectations, but never fall short.
Work at Spike
We work on real programmes with leading retailers - at pace, with high standards and genuine variety. We are always looking for experienced QA and test engineering professionals who take quality seriously, communicate directly and want to make a difference.
We offer competitive packages including excellent benefits:
Remote working
Learning Allowance
Life Insurance
Group Pension
Critical Illness Cover
Health Care and Eye Care
Cycle to Work
Holiday Trading
Career Coaching
BUPA Dental Care
Financial and Mortgage Advice
Childcare Choices
Employee Assistance
Zhoosh Shopping Benefits
Open roles
Keen to apply? Check out our open roles and apply below. We can't wait to hear from you!
We are not recruiting right now but open new roles regularly, so please check back and follow us on LinkedIn for updates.
Want genuine confidence with your tech delivery?
We're certain we can make a difference.
Book a call to find out how we can help you get tech change live quicker and with more confidence.
