4 min read
Earlier in this series, we introduced the change champion as one of the most effective tools for managing UAT risk on large retail technology programmes. This article is the third in our UAT series and looks at what the model actually involves, how...
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3 min read
A day at Knebworth Park. Two roundtables, dozens of frank conversations, and one big question hanging over the room: what happens to quality when AI...
4 min read
In the first article in this series, we looked at why UAT fails and what good looks like at a structural level. This article goes deeper on one of...
2 min read
Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...
3 min read
This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks...
5 min read
For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...
4 min read
Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.
4 min read
If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...
1 min read
We were back at The Retail Hive Tech Leaders event this March, hosting round table discussions on derisking major IT change and ensuring fast,...
3 min read
In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...