What We Do

Launch faster. Operate smoother. Sleep easier.

With an exclusive retail focus, we understand your world. And we understand how to deliver real results. Your production technology will work under pressure – not just in the test environment.

Preventing present and future tech challenges

We help retail technology leaders deliver quality and a steady cadence without delays or uncertainty.

Whether you're transforming platforms, accelerating features, proving integration or preparing for peak, we problem-solve in the here and now as well as getting you ready for your future AI ambitions.
Lang big change

Land big change

You’ve got one shot at go-live. We make sure you don’t miss.

Spike helps retailers integrate, test, and launch technology with confidence – even at speed.

We get it. Big tech shifts are high-stakes and high-stress. We take the pressure off by owning your end-to-end testing, performance validation, and QA. We know how to make sure your systems run fast, smoothly, and seamlessly from day one.
Release Features Fast

Release features fast

Move fast. Don’t break. Don’t roll back. Don’t lose revenue.

We help retail tech leaders go live faster, reduce risk, and never miss a deadline.

In retail, speed to market is everything. By combining test automation with smarter QA processes, we accelerate change and keep you ahead of the competition without compromising on quality. We also help you sequence and layer change to avoid big-bang releases ahead of peak. 
Prove Critical Integration and Data Flows

Prove critical integration flows

From legacy mess to smooth running, we simplify, integrate, and de-risk retail tech.

Your tech stack is fragile. We make it bulletproof.

Retail systems rarely start from scratch. We thrive where modern platforms meet legacy tech, hidden dependencies and constant change. By proving compatibility and scalability, we help reduce tech debt and simplify your stack with confidence.
Scale for peaks

Scale for peaks

If your systems fail, your brand bleeds. We stop that.

Spike makes sure your tech doesn’t collapse when the stakes are highest.

Peak trading can make or break your year. We give retailers confidence their platforms will perform when it matters most and your systems will scale smoothly even under extreme demand. You’ll stay fast, stable, and ready for anything.

Your success is our success

Together we help our clients achieve more than just project deadlines.

Salesforce live in record time

Implemented large and complex Salesforce Commerce Cloud platforms to support the business running over 800 physical stores and online in 8 countries with an annual turnover of £10 billion.

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On time ERP migration

The successful implementation of a new NetSuite platform after 9 months to support increased business demand after outgrowing their current SAP One solution.

NetSuite test window slashed

Automated test packs execute in 6 hours, compared to 96 hours needed to manually test a new NetSuite platform.

Rapid NetSuite upgrade testing

NetSuite upgrades tested in a single day to ensure new functionality did not adversely impact custom functionality or connected systems.

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Salesforce Test Service

Successfully proving of fortnightly enhancements to verify that a complex Commerce Cloud platform stayed fully functional and changes did not impact complex downstream tech stack.

Accelerated feature release

Enabled high-street fashion house to deploy updates and new features 75% faster, improving their agility in responding to market demands.

Automation saving time and cost

A massive reduction in testing overheads brought down the effort from 12 weeks to 12 hours by adopting an automation first approach.

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NetSuite-Celigo Integration

Validation of NetSuite ERP connecting to 34 different applications is a complex undertaking. We reduced the time and effort required for manual testing by 95%, allowing the team to focus on more strategic tasks.

£££s saved in testing

Saved £1.3 million per year by introducing automated testing for MACH commerce platform, reducing large manual testing overheads.

Marketplace confidence

Validated major eCommerce platform to provide confidence that 3 million monthly site visits during peak would not be adversely impacted.

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Peak scale proven

Performance assurance for the largest Azure implementation in Europe using MACH technology, allowing them to scale to over 25 million orders during peak trading.

Web platform scale-up

Older MVC technology was preventing the business from scaling to support their higher demands. We proved their new web platform could scale to reach their 8.5 million global customers.

Interested?

We're certain we can make a difference, to make sure you get tech change live quicker and with more confidence.

We guarantee our Clarity Blueprint and Go-Live Certainty at Speed commitments based on our success with other retailers.

Book a short intro call and let us take you through how FLOW will transform your retail tech delivery.