How We Deliver

Fewer blind spots. Fewer surprises. Fewer failures.

Our FLOW Method is how testing becomes an enabler for retail technology change – not a bottleneck. It's a clear, repeatable way of focusing on the risks that matter and giving you the evidence to make confident go-live decisions.

FLOW is for you

if you need to deliver these results

Maintaining quality: Turning risk into informed decisions – before go-live

We'll implement the right testing, observe carefully, and interpret the results.

We then advise on readiness, risk, and trade-offs - so you can decide deliberately, with no nasty surprises.

Consistent cadence: Creating repeatable, reliable change

Cadence is the heartbeat of retail change - not faster for the sake of it, but for sustainable flow.

Part of this involves defining an appropriate cadence for different retail systems to avoid overlapping go-lives.

Clear path to go-live: Having the right focus at the right time.

We remove unnecessary steps while strengthening the controls that actually protect the business.

And we align decision flow to how teams actually work: sprints, releases and campaign deadlines.

How does FLOW work?

FLOW brings together the right blend of people, tools and knowledge across all aspects of QA and testing, with a particular focus on ensuring the integration of both old and new across the retail technology value chain.

It is a built on our experience of specific retail challenges, such as omnichannel integration and enhancing customer experience, then configured to give you a tailored solution.

We provide a hassle-free solution that manages all aspects of change quality, significantly reducing the workload of your engineering and business teams.

QA strategy and planning
Dashboards and real-time reporting tools
Test preparation and execution
Efficient use of automation
Performance and speed
Operational Readiness
Business Acceptance

The Spike FLOW system ensures smooth technology rollouts, minimizes risks, and maximizes efficiency.

We do this through 4 distinct phases: Focus, Launch, Optimise, Wrap.

Focus

Prioritise critical work and establish your Clarity Blueprint.

Launch

Initiate key activities with precision and accuracy, build solid foundations for early wins.

Optimise

Deliver at pace and scale for informed and confident decision-making.

Wrap

Wrap up or wrap around. Review, learn and progress to the next goal.

Key Outcomes

With Spike’s FLOW Method, you’ll know your retail tech is ready – without the stress, the guesswork or the surprises.

Clarity Blueprint

in 1 month

What's working, what's not, and where the real risk lies.
Concrete recommendations.
A realistic plan of what needs to happen next.

Go-Live Certainty at Speed

within 6 months

In six months or less, we put the testing, process and evidence in place so you'll be on your way to making confident go-live decisions on a long, complex programme.

Interested?

We're certain we can make a difference, to make sure you get tech change live quicker and with more confidence.

We guarantee our Clarity Blueprint and Go-Live Certainty at Speed commitments based on our success with other retailers.

Book a short intro call and let us take you through how FLOW will transform your retail tech delivery.