How We Deliver

Fewer blind spots. Fewer surprises. Fewer failures.

When systems are changing at speed, cracks can form where you least expect them. Spike makes sure your retail tech keeps up - without outages, costly delays or unexpected failures.

We do this with our unique FLOW System.

FLOW is for you

if you need to deliver these results

 

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Accelerated pace of tech change while maintaining quality

Deliver more and more business value with lightning-fast release of change and feature improvements that don't compromise on quality. Stay ahead of the curve and delight your customers with cutting-edge innovations!

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Consistent, high-quality delivery and repeatable, reliable change

Enjoy peace of mind with dependable change releases. Consistency is key, and our reliable end-to-end test approach ensures your changes go live smoothly, keeping your commerce team happy and your customers loyal.

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Reduced defects, fewer outages, higher production performance

Say goodbye to pesky glitches and downtime! We'll get you a robust tech stack that minimises defects and outages, boosts production performance and brings a fast, seamless shopping experience for your customers.

How does FLOW work?

FLOW brings together the right blend of people, tools and knowledge across all aspects of QA and testing, with a particular focus on ensuring the integration of both old and new across the retail technology value chain.

It is a built on our experience of specific retail challenges, such as omnichannel integration and enhancing customer experience, then configured to give you a tailored solution.

We provide a hassle-free solution that manages all aspects of change quality, significantly reducing the workload of your engineering and business teams. 

  • QA strategy and planning
  • Dashboards and real-time reporting tools
  • Test preparation and execution
  • Efficient use of automation
  • Performance and speed
  • Operational Readiness
  • Business Acceptance

The Spike FLOW system ensures smooth technology rollouts, minimizes risks, and maximizes efficiency.

We do this through 4 distinct phases: Focus, Launch, Optimise, Wrap.
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Focus

Prioritise critical work and establish your Clarity of Vision Blueprint.

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Launch

Initiate key activities with precision and accuracy, build solid foundations for early wins.

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Optimise

Deliver at pace and scale for informed and confident decision-making.

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Wrap

Wrap up or wrap around. Review, learn and progress to the next goal.

Key Outcomes

With Spike’s FLOW System, you’ll know your retail tech is ready - without the stress, the guesswork or the surprises.

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Clarity of Vision Blueprint
in 1 month
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Go-Live Certainty at Speed
within 6 months

 

Interested?

We're certain we can make a difference, to make sure you get change live quicker and with more confidence.

We guarantee our Clarity of Vision Blueprint and Go-Live Certainty at Speed commitments based on our success with other retailers.

Book a short intro call and let us take you through how FLOW will transform your change activities!