What We Do

Launch faster. Operate smoother. Sleep easier.

Spike works exclusively in retail so we understand your technology landscape and the challenges that you are facing on a regular basis.  We deliver real results and are proven to ensure you make technology changes with confidence, not crossed fingers.

Preventing present and future tech challenges

Our services help retail technology leaders deliver change with speed, confidence, and resilience - whether you're transforming platforms, accelerating features, proving integration, or preparing for peak. We solve major problems in the here and now and get you tech ready for future AI ambitions.
Lang big change

Land big change

You’ve got one shot at go-live. We make sure you don’t miss.

Spike helps retailers integrate, test, and launch technology with confidence - even at speed.

We get it—big tech shifts like new eCommerce or ERP platforms are high-stakes and high-stress. We take the pressure off by owning your end-to-end testing, performance validation, and QA. With automation and smart tooling, we ensure your systems run fast, smooth, and seamlessly—right from day one. 
Release Features Fast

Release features fast

Move fast. Don’t break. Don’t roll back. Don’t lose revenue.

We help retail tech leaders go live faster, reduce risk, and never miss a deadline.

In retail, speed to market is everything. We help you launch new features faster - without compromising quality or overwhelming key users. By combining automation with smarter processes, we accelerate change and keep you ahead of the competition.
Prove Critical Integration and Data Flows

Prove critical integration flows

From legacy mess to smooth running - we simplify, integrate, and de-risk retail tech.

Your tech stack is fragile. We make it bulletproof.

Retail systems rarely start from scratch. We thrive where modern platforms meets legacy tech—validating end-to-end flows across functional, performance, and OAT. By proving compatibility and scalability, we help reduce tech debt and simplify your stack with confidence.
Scale for peaks

Scale for peaks

If your systems fail, your brand bleeds. We stop that.

Spike makes sure your tech doesn’t collapse when the stakes are highest.

Peak trading can make or break your year. We give retailers confidence their platforms will perform when it matters most. Through rigorous performance testing and engineering, we ensure your systems scale smoothly—so you stay fast, stable, and ready for anything.

Your success is our success

Together we help our clients achieve more than just project deadlines, just some example of our results:

Salesforce live in record time

Implemented large and complex Salesforce Commerce Cloud platforms to support the business running over 800 physical stores and online in 8 countries with an annual turnover of £10 billion.

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On time ERP migration

The successful implementation of a new NetSuite platform after 9 months to support increased business demand after outgrowing their current SAP One solution.

NetSuite test window slashed

Automated test packs execute in 6 hours, compared to 96 hours needed to manually test a new NetSuite platform.

Rapid NetSuite upgrade testing

NetSuite upgrades tested in a single day to ensure new functionality did not adversely impact custom functionality or connected systems.

Salesforce logo

Salesforce Test Service

Successfully proving of fortnightly enhancements to verify that a complex Commerce Cloud platform stayed fully functional and changes did not impact complex downstream tech stack.

Accelerated feature release

Enabled high-street fashion house to deploy updates and new features 75% faster, improving their agility in responding to market demands.

Automation saving time and cost

A massive reduction in testing overheads brought down the effort from 12 weeks to 12 hours by adopting an automation first approach.

Celigo

NetSuite-Celigo Integration

Validation of NetSuite ERP connecting to 34 different applications is a complex undertaking. We reduced the time and effort required for manual testing by 95%, allowing the team to focus on more strategic tasks.

£££s saved in testing

Saved £1.3 million per year by introducing automated testing for MACH commerce platform, reducing large manual testing overheads.

Marketplace confidence

Validated major eCommerce platform to provide confidence that 3 million monthly site visits during peak would not be adversely impacted.

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Peak scale proven

Performance assurance for the largest Azure implementation in Europe using MACH technology, allowing them to scale to over 25 million orders during peak trading.

Web platform scale-up

Older MVC technology was preventing the business from scaling to support their higher demands. We proved their new web platform could scale to reach their 8.5 million global customers.

Interested?

We're certain we can make a difference, to make sure you get change live quicker and with more confidence.

We guarantee our Clarity of Vision Blueprint and Go-Live Certainty at Speed commitments based on our success with other retailers.

Book a short intro call and let us take you through how FLOW will transform your change activities!