Transformation triumph in a crisis for H&M
Transformation triumph in a crisis for H&M
Despite the lead we have from those who are doing it best, most retailers do act with more caution and 36% of staff feel their company's tolerance to investing in innovation is very high with 46% at simply ‘high’.
Yet the key to success in retail does lie with a fast pace, of first defining and then acting on the most customer-facing behaviours possible. For this pace of change innovation and upscaling current processes and tech honestly is the cost of growth.
But failing big and brave moves into innovation, as per our list above, there is some direction we can give that will ensure quick gains. Fine-tune what you have with your existing stack with some of the below:
These are the hot topics for our clients with automation and page speed two of the big ones.
Chaos engineering is also on the increase to better protect our retailers against risk. With the worry retailers have all their eggs in one basket, we are ensuring end-to-end confidence, so our next prediction for tech is all about Chaos – more to come.
Sources: Checkout.com, Retail Week, Mckinsey, Google
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