4 min read
The UAT change champion model in practice: How to set it up and what it delivers
Earlier in this series, we introduced the change champion as one of the most effective tools for managing UAT risk on large retail technology...
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3 min read
What retail tech leaders are talking about: Retail Jam 2026
A day at Knebworth Park. Two roundtables, dozens of frank conversations, and one big question hanging over the room: what happens to quality when AI...
4 min read
Making UAT more agile: Functional slicing
In the first article in this series, we looked at why UAT fails and what good looks like at a structural level. This article goes deeper on one of...
2 min read
Stop testing everything the same way.
Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...
5 min read
The Shopify project that's harder than it looks
For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...
4 min read
Why testing before coding is the smartest move in retail tech
If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...
3 min read
Moving to continuous delivery in retail without increasing risk
In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...
4 min read
When is "Good Enough" Actually Good Enough?
This article is a practical guide to defining “good enough” in a world of constant tech change.
2 min read
The End of Bodyshopping: Farewell to the Great Desk-Warming Economy
Bodyshopping, that glorious era when tech companies billed clients by the kilo of developer, is finally wheezing its last breath. For years, the...
2 min read
Marking Their Own Homework – 30 Years of SIs Being Paid Twice
System integrators (SIs) have long played dual roles in enterprise technology projects: not only do they build and deliver software solutions, but...