OUR THINKING

The questions retail technology teams are actually asking.

We publish what we learn from the programmes we run - the patterns, the problems, and the things worth knowing before they become expensive. No filler.
 
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-Land Big Change-

Why UAT hurts and what good actually looks like - article image

3 min read

Why UAT hurts and what good actually looks like

This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks...

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Image featuring article title, plus Steve Dennis as author and an abstract image suggesting online shopping and technology

5 min read

The Shopify project that's harder than it looks

For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...

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Image of code on computer screen with article title and Darryl Kennedy as author

4 min read

Why testing before coding is the smartest move in retail tech

If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...

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4 min read

When is "Good Enough" Actually Good Enough?

This article is a practical guide to defining “good enough” in a world of constant tech change.

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30 years of marking their own homework

2 min read

Marking Their Own Homework – 30 Years of SIs Being Paid Twice

System integrators (SIs) have long played dual roles in enterprise technology projects: not only do they build and deliver software solutions, but...

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Cloud does not mean retail confidence

7 min read

Cloud != confidence: Two big traps to avoid with cloud in retail tech.

Cloud doesn’t equal confidence: Two big traps to avoid with cloud in retail tech. Cloud migration has become a badge of honour over the past decade....

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De-risking complex retail tech stacks

6 min read

De-risking complex retail tech stacks

The retail tech stack is growing – but so are your risks. Here's how to stop it becoming a mess. The recent Retail Technology Show in London had so...

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How ready are you to effect change in 2025?

4 min read

How ready are you to effect change in 2025?

2024: another year of pressure for retailers. As if running an online retail business wasn't already a circus, retailers had to brace and hold under...

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2 min read

The Retail Technology Iceberg

The retail technology iceberg illustrates the complex landscape of retail tech.

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3 min read

Bringing Retail Technology To Life - Assurance & Confidence

Bringing Retail Technology To Life - Assurance & Confidence Our role is to bring retail technology to life, which in short means providing confidence...

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