What retail tech leaders are talking about: Retail Jam 2026
Explore the critical conversations from Retail Jam 2026 on AI, trust, and quality in retail technology. Learn how businesses are navigating new...
1 min read
Steve Dennis Aug 7, 2025, 11:45:54 AM
For too long engineers have contended with “black boxes” —technologies whose internal workings are opaque. You see the data go in and the results come out, but what happens in between is hidden. This is especially risky now, as large language models (LLMs) and AI systems expand across industries. The end of the SDLC is being called out in the clickbait that is LinkedIn, but truly there is a looong way to go here, and we are here for the full journey.
Today’s AI models use billions of parameters. Their complexity often outpaces our ability to explain their decisions—even for their creators. The result? We are seeing some widespread confusion on how to integrate or trust these tools.
Swapping one black box for another is common—think legacy mainframes upgraded to proprietary cloud platforms, or old code replaced with third-party APIs.
Transparency isn’t just idealism—it’s essential risk management.
Black boxes may be tempting shortcuts, but successful, resilient engineering demands visibility. The era of AI only intensifies this need—so insist on transparency at every step.
Explore the critical conversations from Retail Jam 2026 on AI, trust, and quality in retail technology. Learn how businesses are navigating new...
Bodyshopping is finally wheezing its last breath. But now? The machine has changed, and the excuses are gone. Read our thoughts.
Here are 5 critical challenges we have observed in agile and our suggestions for how to solve them in order to make your delivery efficient and...
Take a look at our top 6 reasons on how test automation adds value to your business in offering many benefits for the whole team, not just your QA's.
When it comes to repairing a broken test automation solution, maintenance and consistency needs to be at the forefront of everything we do.
Learn the importance of UAT change champions, how to implement them effectively, and the significant benefits they bring to large retail tech...