1 min read

The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI

The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI
The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI
2:15

For too long engineers have contended with “black boxes” —technologies whose internal workings are opaque. You see the data go in and the results come out, but what happens in between is hidden. This is especially risky now, as large language models (LLMs) and AI systems expand across industries. The end of the SDLC is being called out in the clickbait that is LinkedIn, but truly there is a looong way to go here, and we are here for the full journey.

Modern AI: The New Black Box?

Today’s AI models use billions of parameters. Their complexity often outpaces our ability to explain their decisions—even for their creators. The result? We are seeing some widespread confusion on how to integrate or trust these tools.

  • Stat: Up to 78% of machine learning projects fail to reach deployment, with lack of transparency cited as a key factor (VentureBeat, 2023).
  • Example: Major banks have denied loans using AI models but could not justify decisions to customers or regulators, putting them at legal and reputational risk.

Hidden Dangers in Everyday Engineering

Swapping one black box for another is common—think legacy mainframes upgraded to proprietary cloud platforms, or old code replaced with third-party APIs.

  • Software Reality: Businesses hand requirements to vendors expecting clarity, but often receive products with unclear logic or documentation. This leads to increased bugs, cost overruns, and post-release fires.
  • Testing Trap: Black box testing finds what’s broken for end users but misses deeper root causes, making recurring errors harder to prevent.

Transparency isn’t just idealism—it’s essential risk management.

  • Practical Solutions: Choose AI and tech solutions with auditable logs, clear documentation, and open APIs. Encourage teams to question systems they don’t understand. Integrate layered testing and regular code reviews, even when source code isn’t available.
  • Culture Shift: Reward clarity and accountability, not just rapid delivery or feature lists.

Black boxes may be tempting shortcuts, but successful, resilient engineering demands visibility. The era of AI only intensifies this need—so insist on transparency at every step.

 

Related posts

Our Top 5 Retail & Technology 2021 Trends

Our Top 5 Retail & Technology 2021 Trends

The past 12 months brought unprecedented and unpredicted disruption to the retail sector, with COVID-19 barely on the long-distance radar as the...

Read More
What will the “new normal” look like after Covid-19?

1 min read

What will the “new normal” look like after Covid-19?

That is the question on everyone’s minds. The coronavirus has shaken up the world and left many of us feeling dizzy at the prospect of not only how...

Read More
Cloud != confidence: Two big traps to avoid with cloud in retail tech.

Cloud != confidence: Two big traps to avoid with cloud in retail tech.

Cloud doesn’t equal confidence: Two big traps to avoid with cloud in retail tech. Cloud migration has become a badge of honour over the past decade....

Read More
Repairing a Broken Test Automation Solution: Part One - Audit trail, Technical and Scalability

Repairing a Broken Test Automation Solution: Part One - Audit trail, Technical and Scalability

If something is broken, we fix it. If we don’t know how, then we take the time to learn and develop our skills. That’s the exact mindset every...

Read More
Reflecting on RTS 2025

Reflecting on RTS 2025

We took a moment to unwind after two eventful days at the Retail Technology Show 2025. Reflecting on some interesting insights gathered during the...

Read More
De-risking complex retail tech stacks

De-risking complex retail tech stacks

The retail tech stack is growing – but so are your risks. Here's how to stop it becoming a mess. The recent Retail Technology Show in London had so...

Read More