Steve Dennis

Spike logo, Retail Jam logo plus article title: What retail tech leaders are talking about

3 min read

What retail tech leaders are talking about: Retail Jam 2026

A day at Knebworth Park. Two roundtables, dozens of frank conversations, and one big question hanging over the room: what happens to quality when AI is shipping code faster than your teams can review it?

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2 min read

Stop testing everything the same way.

Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...

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Why UAT hurts and what good actually looks like - article image

3 min read

Why UAT hurts and what good actually looks like

This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks...

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Image featuring article title, plus Steve Dennis as author and an abstract image suggesting online shopping and technology

5 min read

The Shopify project that's harder than it looks

For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...

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4 min read

Ten things that stuck: Retail Technology Show 2026

Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.

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Article title in front of an abstract wave in pink, article author Steve Dennis features alongside article name

3 min read

Moving to continuous delivery in retail without increasing risk

In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...

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AEO vs SEO

3 min read

Site Speed and AEO – An Unanswered Question

The Enduring Paradox of Site Speed in the Age of Conversational Search The digital landscape is undergoing a seismic shift, one that fundamentally...

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30 years of marking their own homework

2 min read

Marking Their Own Homework – 30 Years of SIs Being Paid Twice

System integrators (SIs) have long played dual roles in enterprise technology projects: not only do they build and deliver software solutions, but...

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The Black Box

1 min read

The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI

For too long engineers have contended with “black boxes” —technologies whose internal workings are opaque. You see the data go in and the results...

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