Our Latest Thinking

Here, you’ll find our thoughts and observations on the retail sector and retail testing, plus tips and tricks for you and your team.

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Image featuring article title, plus Steve Dennis as author and an abstract image suggesting online shopping and technology

5 min read

The Shopify project that's harder than it looks

For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...

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Image of code on computer screen with article title and Darryl Kennedy as author

4 min read

Why testing before coding is the smartest move in retail tech

If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...

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Article title in front of an abstract wave in pink, article author Steve Dennis features alongside article name

3 min read

Moving to continuous delivery in retail without increasing risk

In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...

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4 min read

When is "Good Enough" Actually Good Enough?

This article is a practical guide to defining “good enough” in a world of constant tech change.

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2 min read

The End of Bodyshopping: Farewell to the Great Desk-Warming Economy

Bodyshopping, that glorious era when tech companies billed clients by the kilo of developer, is finally wheezing its last breath. For years, the...

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30 years of marking their own homework

2 min read

Marking Their Own Homework – 30 Years of SIs Being Paid Twice

System integrators (SIs) have long played dual roles in enterprise technology projects: not only do they build and deliver software solutions, but...

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The Black Box

1 min read

The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI

For too long engineers have contended with “black boxes” —technologies whose internal workings are opaque. You see the data go in and the results...

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Cloud does not mean retail confidence

7 min read

Cloud != confidence: Two big traps to avoid with cloud in retail tech.

Cloud doesn’t equal confidence: Two big traps to avoid with cloud in retail tech. Cloud migration has become a badge of honour over the past decade....

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De-risking complex retail tech stacks

6 min read

De-risking complex retail tech stacks

The retail tech stack is growing – but so are your risks. Here's how to stop it becoming a mess. The recent Retail Technology Show in London had so...

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How ready are you to effect change in 2025?

4 min read

How ready are you to effect change in 2025?

2024: another year of pressure for retailers. As if running an online retail business wasn't already a circus, retailers had to brace and hold under...

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