NETSUITE AND ERP TESTING FOR RETAILERS

Independent NetSuite testing

Your implementation partner builds it. We make sure it works for how you trade.

Independent NetSuite testing checks your system against how you actually trade, not just against the spec. Whether you're mid-implementation or facing Oracle's next release, we find the problems before your customers, stores and finance team do. We do the same for other ERP platforms too.

PROOF

NetSuite testing results

What our independent testing has delivered for retailers:
12 wks → 12 hrs
Test cycle time
on a global NetSuite build
34 apps
Celigo integrations validated
with 95% less manual effort
1 day
Full NetSuite upgrade testing
completed
THE SHORT ANSWER

What is independent NetSuite testing?

Independent NetSuite testing is quality assurance carried out by a team outside the build, checking that NetSuite works end to end for the way your business trades.

Your implementation partner tests that what they built matches what was specified.

That matters, but it isn't the same as knowing your orders, stock, stores and month-end will all work on day one.

An independent team tests the joins: integrations with POS, warehouse and ecommerce, migrated data, and the real processes your people run.

That's where go-lives and upgrades can go wrong.

THE CORE OBJECTION

Why implementation partner testing isn't enough

Your partner's testing matters and it's in your statement of work. It covers the build but two things sit outside it.
THE GAP

Your partner tests what was specified

Your implementation partner checks that the build matches the design. Requirements that were missed, misunderstood or never written down still pass every one of those tests.

WHAT WE DO

We test how you actually trade

We check NetSuite works across the integrations, data and processes that sit outside your partner's scope. We work alongside them, and we report to you.

THE PROBLEM

UAT lands on the people you can least spare

The same key people in finance, merchandising, supply chain and stores are already in design workshops, data cleansing and training, on top of running the business. Then UAT arrives.

WHAT WE DO

We get the build ready for real UAT

We make sure your key people receive a credible build, not one full of bugs. Our automated tests can also enter the transactions they need as prerequisite data. The fit-for-purpose testing stays with them, but they spend their time on that, not on finding defects.

MOVING TO NETSUITE

Testing during a NetSuite implementation

 

Every NetSuite implementation timeline has the same pinch point: testing gets squeezed as go-live gets closer. We make sure your critical processes, such as orders, stock, fulfilment and finance, are tested end to end before cutover.

Your first NetSuite upgrade can land within months of go-live. The regression tests we build during the implementation are ready for it, so the first release isn't a cliff edge.

Integrations | Data migration | Warehouse | Inventory

 

ALREADY ON NETSUITE

NetSuite upgrade and regression testing

 

Oracle updates NetSuite twice a year. Each release can break customisations, scripts and integrations, and the retesting lands on the same key people, often your finance team.

NetSuite sits at the heart of your retail tech stack, so its own releases are only part of the picture. Your ecommerce platform, warehouse system, payment providers and integration layer are SaaS too, each on its own release schedule.

Salesforce, for example, updates several times a year. Any change upstream or downstream needs a thorough end-to-end test to confirm everything still works together.

Twice-yearly releases | Customisations | Scripts | Integrations | Upstream and downstream changes | End-to-end testing

 

THE VALUE

What it's worth to your business

Get changes live while they still matter

Retail runs on trading windows. When regression takes weeks new promotions, channels and fixes wait in a queue, or miss peak altogether. Automated end-to-end testing cuts that wait from weeks to days.

Lovehoney: releases 75% faster

Decide on evidence, not gut feel

Every release is checked the same way, with results anyone can read. Go/no-go decisions are clear, release-to-release comparisons are easy, and you have the evidence when finance or audit ask.

Lower the cost of owning NetSuite

Your finance, merchandising and operations experts spend less time testing and more time closing the month, buying and trading. Problems are caught before go-live, when they cost least to fix.

Lovehoney: £1.2m saved

 

And it's all yours. 

The scripts, the test framework and the reporting belong to you. When we finish, we hand everything back to your team.
TIME TO VALUE

How quickly will you see the benefit?

Faster than starting from scratch. We've been testing NetSuite for retailers for five years, so we start from a proven set of Spike-built frameworks, tooling and test patterns for the processes every retailer runs: order to cash, procure to pay, stock and month-end.

BY END OF MONTH ONE

1. Discover

We shape our frameworks to your configuration, customisations and integrations. Tooling is typically in place within the first couple of weeks.

EARLY RELEASES

2. Build

Your highest-risk journeys are automated first, so early releases benefit straight away.

WITHIN THREE MONTHS

3. Run

Most clients see a significant shift in regression effort within three months, with coverage growing every release.

 

NetSuite testing FAQs

Planning a NetSuite go-live or upgrade?

Talk to us about where your testing stands. No pitch, just an honest view of the risks.