4 min read
Evidence, not optimism: introducing The Peak Survival Guide
Darryl Kennedy - 8 September 2026
Darryl Kennedy - 8 September 2026
4 min read
Making UAT more agile: Functional slicing
Darryl Kennedy - 2 July 2026
In the first article in this series, we looked at why UAT fails and what good looks like at a structural level. This article goes deeper on one of...
3 min read
Stop testing everything the same way.
Darryl Kennedy - 26 June 2026
How much testing a retail technology change needs depends on what happens if it goes wrong, not on how big the change is. Spike’s Graded Test...
4 min read
Why testing before coding is the smartest move in retail tech
Darryl Kennedy - 23 April 2026
If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...
1 min read
March's Retail Hive round tables
Darryl Kennedy - 20 March 2026
We were back at The Retail Hive Tech Leaders event this March, hosting round table discussions on derisking major IT change and ensuring fast,...
5 min read
When Is “Good Enough” Good Enough? QA Go/No-Go Decisions
Darryl Kennedy - 6 February 2026
This article is a practical guide to defining “good enough” in a world of constant tech change.
2 min read
The End of Bodyshopping: Farewell to the Great Desk-Warming Economy
Darryl Kennedy - 6 October 2025
Bodyshopping, that glorious era when tech companies billed clients by the kilo of developer, is finally wheezing its last breath. For years, the...
7 min read
Cloud doesn't equal confidence: Two big traps to avoid with cloud in retail tech.
Darryl Kennedy - 9 May 2025
Cloud migration has become a badge of honour over the past decade. From ERP to eCommerce platforms and CRMs to CDPs, enterprise retailers have...
3 min read
Customer Lifetime Value – Getting Loyalty Right – H&M
Darryl Kennedy - 24 May 2023
Customer Lifetime Value, Getting Loyalty Right H&M