3 min read
Why UAT hurts and what good actually looks like
This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks like when it's done properly.
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5 min read
The Shopify project that's harder than it looks
For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...
4 min read
Ten things that stuck: Retail Technology Show 2026
Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.
3 min read
Moving to continuous delivery in retail without increasing risk
In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...
3 min read
Site Speed and AEO – An Unanswered Question
The Enduring Paradox of Site Speed in the Age of Conversational Search The digital landscape is undergoing a seismic shift, one that fundamentally...
2 min read
Marking Their Own Homework – 30 Years of SIs Being Paid Twice
System integrators (SIs) have long played dual roles in enterprise technology projects: not only do they build and deliver software solutions, but...
1 min read
The Seductive Peril of the Black Box: Navigating Transparency in the Age of AI
For too long engineers have contended with “black boxes” —technologies whose internal workings are opaque. You see the data go in and the results...
2 min read
Peak Paranoia is Real. Here’s How to Use It.
Peak Paranoia is Real. Here’s How to Use It. Spoiler: It’s not panic, it’s pattern recognition. But only if you act.
6 min read
De-risking complex retail tech stacks
The retail tech stack is growing – but so are your risks. Here's how to stop it becoming a mess. The recent Retail Technology Show in London had so...