OUR THINKING

The questions retail technology teams are actually asking.

We publish what we learn from the programmes we run - the patterns, the problems, and the things worth knowing before they become expensive. No filler.
 
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-Scale for Peaks-

Cover of Spike’s Graded Test Approach Guide: “Stop testing everything the same way”

2 min read

Stop testing everything the same way.

Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...

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AEO vs SEO

3 min read

Site Speed and AEO – An Unanswered Question

The Enduring Paradox of Site Speed in the Age of Conversational Search The digital landscape is undergoing a seismic shift, one that fundamentally...

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Peak paranoia is real. Here's how to use it.

3 min read

Peak paranoia is real. Here’s how to use it.

Spoiler: this is pattern recognition, not panic.

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De-risking complex retail tech stacks

6 min read

De-risking complex retail tech stacks

The retail tech stack is growing - but so are your risks. Here's how to stop it becoming a mess. The recent Retail Technology Show in London had so...

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4 min read

Black Friday - Optimising Peak!

This article was written in 2023 and while being accurate at the time, please see newer articles for more current thinking. Black Friday - Optimising...

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4 min read

Quality Performance is critical when all customers will tolerate is immediacy

Quality Performance is critical when all customers will tolerate is immediacy

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2 min read

Cart abandonment

UK Retailers are losing up to £656m

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4 min read

Frustration-Free Engagements

Successful Retailers Build Frustration-free Engagements with their Customers.

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4 min read

Web page speed: Keeping your ecommerce website turbocharged

For most ecommerce sites 2020 has allowed an ever rising influx of customers to flock online and buy pretty much everything they want or need as...

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