OUR THINKING

The questions retail technology teams are actually asking.

We publish what we learn from the programmes we run - the patterns, the problems, and the things worth knowing before they become expensive. No filler.
 
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Retail Industry & Technology

Spike logo, Retail Jam logo plus article title: What retail tech leaders are talking about

3 min read

What retail tech leaders are talking about: Retail Jam 2026

A day at Knebworth Park. Two roundtables, dozens of frank conversations, and one big question hanging over the room: what happens to quality when AI...

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Cover of Spike’s Graded Test Approach Guide: “Stop testing everything the same way”

2 min read

Stop testing everything the same way.

Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...

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Image featuring article title, plus Steve Dennis as author and an abstract image suggesting online shopping and technology

5 min read

The Shopify project that's harder than it looks

For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...

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Spike and Retail Technology Show logos with the title Retail Technology Show 2026

4 min read

Ten things that stuck: Retail Technology Show 2026

Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.

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Spike and Retail Hive logos with the title The Retail Hive round up

1 min read

March's Retail Hive round tables

We were back at The Retail Hive Tech Leaders event this March, hosting round table discussions on derisking major IT change and ensuring fast,...

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Cloud does not mean retail confidence

7 min read

Cloud doesn't equal confidence: Two big traps to avoid with cloud in retail tech.

Cloud migration has become a badge of honour over the past decade. From ERP to eCommerce platforms and CRMs to CDPs, enterprise retailers have...

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RTS 2025

Reflecting on RTS 2025

We took a moment to unwind after two eventful days at the Retail Technology Show 2025. Reflecting on some interesting insights gathered during the...

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Visit Spike at the Retail Technology Show 2025

Are you going to RTS (the Retail Technology Show)? Then you’ll get to see us, because so are we!

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