4 min read
The UAT change champion model in practice: How to set it up and what it delivers
Earlier in this series, we introduced the change champion as one of the most effective tools for managing UAT risk on large retail technology...
3 min read
What retail tech leaders are talking about: Retail Jam 2026
A day at Knebworth Park. Two roundtables, dozens of frank conversations, and one big question hanging over the room: what happens to quality when AI...
4 min read
Making UAT more agile: Functional slicing
In the first article in this series, we looked at why UAT fails and what good looks like at a structural level. This article goes deeper on one of...
2 min read
Stop testing everything the same way.
Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven...
3 min read
Why UAT hurts and what good actually looks like
This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks...
5 min read
The Shopify project that's harder than it looks
For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...
4 min read
Ten things that stuck: Retail Technology Show 2026
Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.
4 min read
Why testing before coding is the smartest move in retail tech
If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...
1 min read
March's Retail Hive round tables
We were back at The Retail Hive Tech Leaders event this March, hosting round table discussions on derisking major IT change and ensuring fast,...