OUR THINKING

The questions retail technology teams are actually asking.

We publish what we learn from the programmes we run - the patterns, the problems, and the things worth knowing before they become expensive. No filler.
 
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2 min read

Stop testing everything the same way.

Your systems are unpredictable but your testing philosophy doesn't need to be. Composable commerce, third-party APIs, real-time pipelines, AI-driven logic... there's an infinite number of possible states so why are retail tech teams still applying...

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Why UAT hurts and what good actually looks like - article image

3 min read

Why UAT hurts and what good actually looks like

This is the first in a series exploring why UAT is one of the most consistently painful phases in retail technology programmes, and what it looks...

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Image featuring article title, plus Steve Dennis as author and an abstract image suggesting online shopping and technology

5 min read

The Shopify project that's harder than it looks

For most retailers, moving to Shopify looks straightforward on paper. The front end is clean, the configuration is fast, and the platform's...

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4 min read

Ten things that stuck: Retail Technology Show 2026

Two days at ExCeL London. Hundreds of conversations across retail tech, AI and transformation. Here's what we're still thinking about.

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Image of code on computer screen with article title and Darryl Kennedy as author

4 min read

Why testing before coding is the smartest move in retail tech

If you're responsible for getting tech change over the line in retail, the pattern will be familiar: a UAT phase that doubles in length, defects that...

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1 min read

March's Retail Hive round tables

We were back at The Retail Hive Tech Leaders event this March, hosting round table discussions on derisking major IT change and ensuring fast,...

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Article title in front of an abstract wave in pink, article author Steve Dennis features alongside article name

3 min read

Moving to continuous delivery in retail without increasing risk

In our recent article around the “good enough” debate, we explored the tension between speed and quality in retail digital delivery. If you’re...

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4 min read

When is "Good Enough" Actually Good Enough?

This article is a practical guide to defining “good enough” in a world of constant tech change.

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AEO vs SEO

3 min read

Site Speed and AEO – An Unanswered Question

The Enduring Paradox of Site Speed in the Age of Conversational Search The digital landscape is undergoing a seismic shift, one that fundamentally...

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